6100 envye is a piece .

[oldgrandma]

my hp 6100 series will not work from my computer tells me to download wia driver. i think this printer is ..

[Hawks_Eye]

Hi @oldgrandma 

Welcome to the HP Support Community! We're here to help you get back up and running.

I understand you’re seeing a message about needing a WIA driver for your HP 6100 series printer. Thank you for sharing that detail — it helps narrow down the situation. I also appreciate that you’ve already noticed the driver prompt from your computer.

To better understand the issue and guide you with the most accurate HP‑aligned steps, could you please share a bit more:

• The exact printer model (for example, HP OfficeJet 6100, HP Envy 6100, etc.)
• The operating system version on your computer (Windows 10, Windows 11, etc.)
• Whether you’ve already tried installing or updating the HP App or any drivers from HP’s support page

This information will help us determine the right driver package and confirm if the WIA driver prompt is linked to scanning functionality or general printing. Once I have those details, I’ll provide the specific steps from HP resources to get your printer working again.

Would you be able to share those details?

We're looking forward to helping you get back up and running! 

Regards, 

Hawks_Eye

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.