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- HP Community
- Printers
- Printer Setup, Software & Drivers
- 64 bit driver for older printer

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01-18-2017 10:12 AM
I have an old HP Deskjet 842c printer that is in great shape. Haven't used it since I got a new computer that uses 64 bit. I have a disk for installing the driver, but it won't because of the bit size. Is there any way I can get a driver for this printer that will be compatable with my 64 bit computer.
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01-19-2017 05:09 AM
My version of windows is 10.0.10586.
I'm thinking that this windows may have already installed the driver for the printer. I bought an off brand ink cartridge for it since I haven't used it for so long. That's why I thought I needed a driver. When I put the old cartridge back in, the printer went thru the steps for printing.
Now I have to find some ink that is in the original cartarages that won't cost me an arm and a leg.
01-18-2017 10:19 AM
Hi,
Probably not due to bit "size" but due to new Windows. What is the version/edition of Windows on your new computer ?
Regards.
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01-18-2017 12:58 PM
Hi:
See if the driver from the Microsoft Update Catalog works...
Follow these steps...
1. Download and save the 2nd driver on the list. That is the 64 bit driver.
http://www.catalog.update.microsoft.com/Search.aspx?q=%20Deskjet%20842c%20
2. Download and install this free file utility. The 2nd file at the top of the page is for 64 bit.
3. After you install 7-Zip, right click on the printer driver file you downloaded and select 7-Zip from the list of items.
4. Have 7-Zip Extract to: And let it extract the file to its folder name.
5. Once that is done, go to your add printer wizard in the control panel and click on Have Disk when it asks you for the driver location.
6. Browse to the driver folder 7-zip created>prnhp001, and select the HP DeskJet 840C/841C/842C/843C printer from the list, and see if the driver installs that way.
01-19-2017 05:09 AM
My version of windows is 10.0.10586.
I'm thinking that this windows may have already installed the driver for the printer. I bought an off brand ink cartridge for it since I haven't used it for so long. That's why I thought I needed a driver. When I put the old cartridge back in, the printer went thru the steps for printing.
Now I have to find some ink that is in the original cartarages that won't cost me an arm and a leg.