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- 6544e will not load on operating system

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10-14-2024 08:21 AM - edited 10-14-2024 08:27 AM
@Rmheisey wrote:My new 6544e printer will not load onto my iMac running ios 10.15.7
The 6544 is not blessed by Apple for Air Print.
Neither is the 4245
Did you mean the 6455? That one is approved.
Please check the printer for a product ID.
MacOS please read this article.
This list of HP printers can be used with MacOS 11 or under.
Download this software for those printers
https://support.apple.com/en-us/106385
If your printer is not on that list then it must be used with MacOS 12 or later.
If you have a recent HP printer it may work on older MacOS 11 or under but you need to use either USB or the AirPrint Apple setup app. HP Smart is unlikely to run on older MacOS as it is 32bit.
Thank you for using HP products and posting to the community.
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