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‎05-02-2021 10:30 AM

HP Recommended
Product: 6234

My envy photo 6234 came with 7 months free instant ink. I have managed to register the computer on the website but it is not coming up with the free trial. Please help.

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-03-2021 04:21 AM

HP Recommended

@K141, Welcome to the HP Support Community!

 

To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

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3 REPLIES 3

‎05-03-2021 04:21 AM

HP Recommended

@K141, Welcome to the HP Support Community!

 

To assist you better, we would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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‎05-05-2021 12:53 PM

HP Recommended

All sorted. Thank you very much for all your help. Really appreciate it.

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‎05-05-2021 11:43 PM

HP Recommended

@K141

 

Glad to know that the issue is now resolved. Feel free to contact us with any concerns related to HP products.

Happy to help!

KUMAR0307
I am an HP Employee

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