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‎01-19-2022 05:58 PM

HP Recommended
Product: HP-7520
Operating System: Other

On MACOS 12.1 (Monterey) and all my macs cannot print to the 7520 ; printer receives "Page Mismatch" as of 2 weeks ago.

 

Have updated everything HP related on MacBook per previous thread suggestion and followed general troubleshooting for removing printer etc.. 

 

Please fix as non-mac PCs have no problem printing to the same exact printer.

 

Thanks

Greg

 

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3 REPLIES 3

‎01-23-2022 10:46 AM

HP Recommended

 

@SadieF1

 

Welcome to the HP Support Community.

 

Have you tried contacting Apple Support for assistance?

 

Let us know 🙂

 

Thanks!

 

 


I am an HP Employee

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‎01-23-2022 02:25 PM

HP Recommended

Yes, they had no clue why the paper size suddenly changed and i can no longer print to the 7520 .

 

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‎01-27-2022 10:34 AM

HP Recommended

I understand. But this seems to be an Operating System issue as you're able to print from non-MAC devices.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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