7900e printer won't print e-mails

[dejnovak2]

my 7900e printer won't print e-mails

[dejnovak2]

Again, my printer 7900e won't print e-mails

[VikramTheGreat]

Hi @dejnovak2,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP ENVY Inspire 7900e prints fine from other apps but won’t print emails, here’s what you can try:

Fixes

1. Check Printer Status

• Make sure the printer is online and connected to Wi-Fi (blue light solid).
• Restart the printer and your computer or phone.

2. Update HP App

• Download HP App – For HP Printers, Laptops, and Tech Accessories | HP® Official Site.
• Sign in with your HP account.
• Try printing the email by saving it as a PDF and printing from HP Smart.

3. Enable HP ePrint

• On the printer: 
  • Setup > Web Services > Enable Web Services.
• Print the Info Page to get your printer’s email address.
• Forward the email to that address to print.

4. Check Email Client

• If printing directly from an email app fails: 
  • Save the email as a PDF.
  • Open HP Smart → Print Documents → Select the PDF.

5. Update Firmware

• Go to HP ENVY Inspire 7900e series | HP® Support.
• Enter your printer model and install the latest firmware.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat