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‎07-14-2021 02:09 PM

HP Recommended
Product: Pavilion p6210f
Operating System: Microsoft Windows 7 (64-bit)

Purchased this HP8028e printer yesterday at Costco.  I have spent the better part of the last 4 hours trying to setup the wired network. The setup software and the network info on the printer says there is no connection.  I set up a wired network connection with a Brother printer that works fine.  I am using the same Ethernet cable that is connected to the Brother printer.  I am going to be returning this poor excuse of a printer to Costco and buy another Brother printer.  This will be the last HP printer I will buy until HP cleans up it act.

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1 person had the same question
1 REPLY 1

‎07-17-2021 09:00 AM

HP Recommended

@Boxmister

 

Welcome to the HP Support Community.

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please do check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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