8210 S/W Install Failed

mike5252 · ‎10-15-2021

Hello and good morning,

Downloaded this file as recommended here and attempted to install:
https://ftp.hp.com/pub/softlib/software13/COL65825/bi-158440-1/OJ8210/OJ8210_Full_WebPack_38.8.1943.....

Installation failed, and the installer returned this message:
Installation Error
A file that is required cannot be installed because the cabinet file C:\Users\K\AppData\Local\Temp\7zS3E9B\O8210x64.cab has an invalid digital signature. This may indicate that the cabinet file is corrupt.
The digital signature for your software could not be verified. To fix, please connect to the Internet or run Windows Update and restart the device install.

The installer also suggested rebooting the computer and trying the install again. That didn't work.

Due to special circumstances, I cannot connect to the internet, nor can I run Windows Update.

Is it possible the *.exe was corrupted during the download? Should I try downloading this file from another site?

Does anyone know anything else I can do to get the printer software installed?

Thanks, and have a good day!

Repairatrooper · ‎10-15-2021

In terms of printing you can always use the HP Universal print driver, it supports your model. I realize that does not address scanning, but you may be able to scan using windows WIA scanning.

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