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HP Recommended
HP 8610
macOS 10.15 Catalina
It's my first time plugging this machine in.
When I hit Setup, Network Settings, Wireless Settings - it says "You cannot use the device's wireless function because it has been disabled. For more information, contact your network administrator or the person who set up the device." 
Have tried restoring factory resets. 
Have tried soft reset. 
1 REPLY 1
HP Recommended

Hi @dreamysea

 

Welcome to the HP Support Community. 

 

I have sent you a private message with the reset steps, specific to your printer. Check next to your profile Name, you should see a little blue envelope, please click on it.  

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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