8610 printer looking for user & pin Please

[VDORJR]

we have 8610 printer and attempting to set up on older macbook air. its asking for user and pin. i do not see any sticker. how can we set up?

[Kuroi_Kenshi]

Hi @VDORJR,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding printer!  

We're thrilled to have the opportunity to assist you and provide a solution.

Try the following steps: 

Check for Default Admin Credentials

• Try admin for both username & password.
• If that doesn’t work, leave the username blank and try admin as the password.
• Some printers use the last 8 digits of the serial number as the password, Try that.

Check for a Label on the Printer

• Look under or behind the printer for a sticker labeled WPS PIN or Admin Password.

Reset Printer’s Admin Password

If you don’t know the password, reset it:

• On the printer display, go to Setup > Printer Maintenance > Restore Factory Defaults.
• Restart the printer and try setting it up again.

Find WPS PIN from Printer Menu

If it’s asking for a WPS PIN, print it from the printer menu:

• On the printer screen, go to Network Settings > Wi-Fi Protected Setup > PIN.
• The PIN will be displayed or printed.

Set Up via USB First

If the setup is blocked, connect the printer via USB to the MacBook Air, install the drivers, and then set up Wi-Fi manually.

Let me know what message you see if this doesn’t work! 😊

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,

[VDORJR]

Appreciate the reply. I will try to reset over the weekend,