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HP Recommended
8710 Office Jet Pro

Will indicate that software and drivers are downloading; takes forever; then will not run to load

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hey @Eaton0,  please close/exit the software update. There could be some issues while updating the software.

 

You can directly download and install the latest software from HP site : LINK

Thank you! I am an HP employee.

Please click the "Thumbs up" icon below to thank or click “Accept as Solution” . if you feel my post solved your issue, it will help others find the solution.

View solution in original post

1 REPLY 1
HP Recommended

Hey @Eaton0,  please close/exit the software update. There could be some issues while updating the software.

 

You can directly download and install the latest software from HP site : LINK

Thank you! I am an HP employee.

Please click the "Thumbs up" icon below to thank or click “Accept as Solution” . if you feel my post solved your issue, it will help others find the solution.
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