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‎12-25-2021 10:46 AM

HP Recommended
Product: 8715
Operating System: macOS 10.12 Sierra

The other user is right.

Nothing works as far as a user or PW by default. admin admin is not it.Reset network at the printer interface does not work.

How can this get to a network folder?  From my Mac it can scan (HP Easy Scan 10.1) it can see and  go to any of my network drives, no problem.

What gives with the "cant remember my PW" option/functions here?

Bugs

 

1 REPLY 1

‎12-28-2021 05:13 AM

HP Recommended

@bugsyex, Welcome to the HP Support Community! I’m here to help.

 

I understand the scan to network folder from the printer screen is not working.

 

Try the steps mentioned in this post by a community expert. 

 

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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