9025 Printing Presets

[JPAdmin]

I purchased an HP Office jet 9025 yesterday.   I have a couple of issues.

1. We want to use regular paper in Tray 1 and labels in Tray 2, both letter sized. I wanted to create a printing preset for labels that automatically selected tray 2, but It seems that the Tray to be used is not included in the Preset information. This forces the user to verify the correct tray is selected each time.   That is an important omission.  Is there a workaround?  If not, perhaps this is a possible future enhancement?

2. The factory default presets we do not need and are locked.  I want to remove them.  Is there a way to do so?

[praveen196]

@JPAdmin Welcome to HP Community!

I understand that 

To change tray settings

NOTE: You can also change the tray settings from the HP printer software or EWS. To access EWS and the printer software, see Embedded web server and Open the HP printer software (Windows)

1. Make sure the printer is turned on.

2. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch (Setup).

3. Scroll and touch Tray Management.

4. Touch Tray Lock, select the appropriate option, and then touch OK.

5. Touch Tray Assignment, select Default Tray, and then select the appropriate option.

To turn on automatic selection of tray or paper source (Windows)

1. Open the HP printer software. For more information, see Open the HP printer software (Windows).

2. Click Set Preferences under Print, Scan & Fax .

3. In the Printing preferences dialog box, click the Paper/Quality tab.

4. From the Paper Source drop-down list, select one of the options.

5. Click OK to close the dialog box and accept the change.

In the application, you have set the paper type and paper size. Then it will print automatically.

Unfortunately, it is not possible to remove the factory default presets.

Keep us posted,

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