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‎07-18-2026 09:47 AM

HP Recommended

My new 9120e printer is in an endless attemp to update it's firmware.  It fails

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‎07-18-2026 10:12 AM - edited ‎07-18-2026 10:13 AM

HP Recommended

See if this works and let me know if it does.  I do not have an HP 9120 and that answer may not be correct.

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‎07-18-2026 10:12 AM - edited ‎07-18-2026 10:13 AM

HP Recommended

See if this works and let me know if it does.  I do not have an HP 9120 and that answer may not be correct.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Reply
1 person found this reply helpful
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‎07-18-2026 10:31 AM

HP Recommended

I am glad you got it working.  


Which step worked?  if it was step 2, hopefully it is not asking for the original setup cartridges.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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