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‎04-09-2025 02:19 PM - edited ‎04-09-2025 03:30 PM

HP Recommended
Product: HP OfficeJet Pro 9125e All-in-One Printer

I have set up my printer correctly (via HP Smart app) and connected it to my wifi network using a Windows 11 laptop.  I was successful in connecting another Windows 11 laptop, but not my Windows 10 desktop.  I have been asked (on the desktop) 25x what my PIN is and I enter it every time correctly, just as I did to connect the laptop.  Its seems HP Smart app, etc. is not saving that PIN.  I m quite capable with electronics, but this one is terrible.

1 REPLY 1

‎04-10-2025 01:37 AM

HP Recommended

Hi @mtdaveo 

Please follow steps from the next video:

>> https://www.youtube.com/watch?v=zG2qT2peboE&ab_channel=CopyPrintScan

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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.
@ferRX / I am a volunteer posting answers on my own time.
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