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‎08-19-2020 10:42 AM

HP Recommended
Product: 4650
Operating System: Microsoft Windows 10 (64-bit)

What's meaning of a symbol in alerts. It looks like a page with torn lower right corner inside a square. There are bulletins with more than 1 alert, some alerts have this symbol beside them, some don't.

7 REPLIES 7

‎08-22-2020 08:33 AM

HP Recommended

@libre1


Welcome to HP Community

 

I have gone through your Post and would like to help

 

Would it be possible for you to post a picture of the printer with the error?

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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‎09-05-2020 09:50 AM - edited ‎09-05-2020 10:02 AM

HP Recommended

Sorry for the delay, technical issue with IP's webmail.  I replied yesterday via webmail, but as I see now, it somehow doesn't show on HP forum. Thanks. Pic won't show for some reason..HP support Alert marked.png

 

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‎09-06-2020 08:06 AM

HP Recommended

@libre1

 

That symbol indicates that the picture on that webpage is not loaded properly, try to open the same webpage in a different browser, and check if the issue persists.

Sandytechy20
I am an HP Employee

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‎09-08-2020 12:27 AM

HP Recommended

I think I am being misunderstood. The original question was about  meaning of symbol "It looks like a page with torn lower right corner".  My first post didn't show any picture, so your answer can't apply to that one. Only my second one, the reply to Krazy Toad has one, where I placed arrows to indicate which symbols I am referring to. However, when I sent it the attachment didn't show, only a triangle. Hence "Pic won't show for some reason."  Surprisingly,  it shows here exactly as I sent it. Must be a glitch with HP website. That cleared up, what those 3 symbols mean?  Why three and not just one?

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‎09-08-2020 10:42 AM

HP Recommended

Are you referring to these symbols?

 

 

Also post the URL Link from the browser and I will check the same on my side

 

Thank you

KrazyToad
I Am An HP Employee

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‎09-08-2020 09:03 PM

HP Recommended

Symbols indicated by the arrows. Yes, exactly. The updates worked I think, unless the symbols mean something like redundancy of the update. But in that case why 3? Thanks.

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‎09-09-2020 07:58 AM

HP Recommended

@libre1

 

Those images only means the picture on that webpage is not loaded properly and this sometimes happens if the website is facing some issues or might be a browser issue

KrazyToad
I Am An HP Employee

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