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‎11-05-2020 07:03 PM

HP Recommended
Product: OfficeJet 6500 E709a
Operating System: Microsoft Windows 10 (64-bit)

My printer was acting up so I uninstalled the software.  Now when I try to install the AIO software it quits after it asks me to accept the agreements.  I've tried selecting each of the agreements individually and accepting them but it fails at the 3rd one.

Category:
2 REPLIES 2

‎11-05-2020 10:41 PM

HP Recommended

Are you running the installer as admin? In other words, right click the installer and choose "Run as Admin" 

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‎11-06-2020 06:48 AM

HP Recommended

Bryan,

 

Yes.  For giggles I tried both ways, running as Admin and running normally.  Same results both times.  It always seems to fail at the same spot as well.

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