ALL ADVANCED SETTINGS LOCKED OUT

[imeviltc]

I am unable to access my advanced settings on my printer because it is asking for an administrator password. I did not set up an admin password to my knowledge. I have run the info pages and the WPS password isn't working, I have tried various forms of the word "ADMIN" and 12345678 and nothing works. My printer has the little control panel with the buttons, I have done all of the "reset" steps that are on line, it's not working. Where do I locate the default password for the printer?  Thank you!

[AnneButcher]

I have a HP OfficeJet Pro 9010e. 

I assume that as I have setup the printer (via the HPSmart App on the PC), to be secure, the printer automatically locks the advanced functions/control panel after a set time (unclear how long). 

You, like me, will be confused by this as you will remember NOT putting in a login or password.

I went around and around with HP support and HP employees but in the end found the solution on my own.

Username admin (default) and the pin (8 digit numeric) which can be found inside the front panel (where you access the print cartridges').

Once you have these details, you can change the PIN via HPSmart. In fact it was playing with HP Smart that led me to this solution - when I went into advanced features if asked me for the PIN inside the panel. 

Good Luck.