ARM based pc, need drivers for HP Envy 4500

[johnlong76]

I have a ARM based system and a HP Envy 4500 printer.  The HP printer app does not load.  Can anyone help with a link to drivers for this printer or a work around for the app please?

[johnlong76]

The HP smart app is not working.  Download but Ive read this is due to the system having the ARM system

[Max3Aj]

Hi @johnlong76, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

Unfortunately, the HP Smart app isn't fully compatible with ARM-based systems. However, there are a few workarounds you can try:

Use the Built-in Windows Drivers (Basic Print and Scan)

• Windows often includes basic drivers for many HP printers. To install:
  1. Connect your HP Envy 4500 printer via USB or Wi-Fi.
  2. Open Settings > Devices > Printers & Scanners.
  3. Click Add a printer or scanner and let Windows detect it.
  4. If found, click Install and try printing.

Use Windows Fax and Scan / Paint for Scanning

• If scanning is an issue, try using:
  • Windows Fax and Scan (Search for it in Start Menu).
  • Microsoft Paint (Open Paint → File → From Scanner or Camera).

Try HP Universal Print Drivers (UPD)

• HP offers Universal Print Drivers, which may work for printing, but scanning features might be limited.
• Download from HP:
  🔗 HP Universal Print Driver (UPD)

Use HP Print Service on Mobile (If Wi-Fi Printing Needed)

• If printing from Windows is difficult, you can try using an Android/iOS device with the HP Print Service Plugin to print via Wi-Fi.

Check for Alternative ARM-Compatible Apps

• Try third-party print utilities like PrintHand or PaperCut Mobility Print if the HP Smart app doesn't work.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support