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- HP Community
- Printers
- Printer Setup, Software & Drivers
- ARM64 drivers for HP LaserJet P1102w printer

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01-07-2021 06:24 AM
Welcome to HP Community
I have gone through your Post and would like to help
Please uninstall the printer driver from root level and download the full feature software
1.) In Windows, search for and open Programs and features
2.) Select your HP Printer
3.) Select Uninstall
4.) In Windows, search for and open Devices and printers
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’
6.) Open up the run command with the “Windows key + R” key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)
8.) Click on the “Drivers” tab
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10.) Select Ok
11.) Select Apply and Ok on the Print Server Properties windows
12.) Close Devices and Printers
13.) Restart the computer and download the full feature software Link: https://ftp.hp.com/pub/softlib/software13/COL32431/bi-80329-12/hp_LJP1100_P1560_P1600_Full_Solution-... and follow the onscreen instructions
Keep me posted
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
01-07-2021 12:37 PM
Hi KrazyToad!
Unfortunately, the HP LaserJet Pro P1100, P1560, P1600 Series Full Feature Software and Driver solution doesn't run on a Windows 10 ARM64 machine, so I'm not sure if it includes any Windows 10 ARM64 drivers anyway.
I'll be just fine with the Windows 10 ARM64 drivers for HP LaserJet P1102w printer only but I can't find them anywhere. Are there any Windows 10 ARM64 drivers for other HP LaserJet WIFI printers (as substitutes maybe)?
Best regards,
Michal
01-11-2021 11:20 PM
Thank you for keeping us posted
I suggest you contact HP Support and the Support Engineers should be able to remote into your computer and sort out this driver issue
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web-form and proceed further.
Thank you
KrazyToad
I Am An HP Employee