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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
It can't print things with black ink. So I changed the ink but as the image I've attached, you can't see the black ink in the ink test sheet.
HP Recommended
Actually, if you look closer test sheet that is not black ink, it's more grey-brown. That colour comes mixing yellow cyan and magenta. It's definitely not black.
Your black ink part of the printhead has started to fail or has already failed. Leave printer overnight, and try printing the same sheet next day, start one cleaning cycle, if it gets better leave it for some time maybe your black will start to print again.
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