Access blocked: Authorization Error

[Rogerriets]

Access blocked: Authorization Error

(edited)

The OAuth client was deleted.

If you are a developer of this app, see error details.

Error 401: deleted_client

when I try install driver

[Hawks_Eye]

Hi @Rogerriets 

Welcome to the HP Support Community! We're here to help you get back up and running.

Thanks for sharing that error message — it’s a good starting point. Before we jump into possible fixes, I want to make sure we fully understand the situation so we don’t chase the wrong path. 

Let me ask a few clarifying questions to isolate the issue:

• Device details: Which product are you trying to install the driver for (laptop, desktop, printer, etc.)?
• Operating system: Are you attempting this on Windows, Linux (like Zorin, Ubuntu, etc.), or another OS?
• Driver source: Where are you downloading or installing the driver from — HP’s official site, a package manager, or a third‑party repository?
• Installation method: Are you using an installer package, a command line tool, or trying to add it through an app store/software center?
• Error context: Does the authorization error appear during download, during installation, or when launching a companion app?

The “OAuth client deleted” part suggests the installer or app is trying to authenticate with a service that no longer exists, which could mean the driver package is outdated or the app is misconfigured. But to confirm, I need the specifics above.

Can you walk me through the exact product and environment where this happens?

We're looking forward to helping you get back up and running! 

Regards, 

Hawks_Eye

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