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HP Recommended
HP DeskJet 2710e All-in-One Printer

Won't let us activate HP+?

1 REPLY 1
HP Recommended

Hi @Izzy72,

 

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.


Activating HP+ on your HP DeskJet 2710e All-In-One Printer involves a few steps. If you're experiencing issues, here are troubleshooting steps you can try:

Check Internet Connection:

  • Ensure that your printer is connected to the internet. HP+ requires an active internet connection to activate and use its features.

Update Firmware:

  • Make sure that your printer has the latest firmware installed. You can usually find firmware updates on the HP support website. Updated firmware can often resolve compatibility issues.

Use HP Smart App:

  • Try using the HP Smart app to set up and activate HP+. The app can be downloaded on your smartphone or tablet. Follow the on-screen instructions within the app to complete the activation process.

Printer Display:

  • Check the printer display for any error messages or prompts related to HP+. Follow the instructions displayed on the printer to resolve any issues.

Reset the Printer:

  • As a last resort, you can try resetting the printer to its default settings. This can be done through the printer menu or using the HP Smart app.

 

I hope this helps. 

Take care and have a good day.-

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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