-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Activate HP+

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1 REPLY 1
01-03-2024 11:40 AM
Hi @Izzy72,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Activating HP+ on your HP DeskJet 2710e All-In-One Printer involves a few steps. If you're experiencing issues, here are troubleshooting steps you can try:
Check Internet Connection:
- Ensure that your printer is connected to the internet. HP+ requires an active internet connection to activate and use its features.
Update Firmware:
- Make sure that your printer has the latest firmware installed. You can usually find firmware updates on the HP support website. Updated firmware can often resolve compatibility issues.
Use HP Smart App:
- Try using the HP Smart app to set up and activate HP+. The app can be downloaded on your smartphone or tablet. Follow the on-screen instructions within the app to complete the activation process.
Printer Display:
- Check the printer display for any error messages or prompts related to HP+. Follow the instructions displayed on the printer to resolve any issues.
Reset the Printer:
- As a last resort, you can try resetting the printer to its default settings. This can be done through the printer menu or using the HP Smart app.
I hope this helps.
Take care and have a good day.-
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
A_Gayathri
HP Support Community Administrator.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.