Active pen for PC desktop all in one touch screen

[Angie60]

  I had to get a new PC I went with the hp all in one  touch screen 23 FOo41A  with windows 10  I have Microsoft office and pen and ink   can it use an active pen  and what one I can't find anything on it but when I was doing set it said active pen support the model number is3JV31AA-OW thank you for any help I have no voice  so have to use pen and ink on my tablet  the surface go 10

[Riddle_Decipher · Accepted solution]

@Angie60

Welcome to HP Forums,

Let's get straight to it!

If you haven't checked for a compatible stylus that would work on your device, I recommend you click here to verify the same,

Once done, and you know you've got a compatible device, however, have issues using the stylus, you may use the below link to troubleshoot the same:

Click here to troubleshoot the same.

Alternatively, you can always get a passive stylus as it would work on all touchscreen devices, here are a few more details:

• An active stylus (also known as a digital stylus) uses a digitizer built into the screen to allow communication between the touch screen and the pen. An active stylus might support many or all of the functions supported by a mouse, such as right-click, hover, and more. Many active stylus models can block stray marks from your hand resting on the screen or the sweep of your palm while writing so that the screen only registers marks made by the pen.
   
• A passive stylus (also known as a capacitive stylus) functions the same as your finger on the screen. Passive styluses do not require batteries, and they work on any touchscreen device.

Let me know how that pans out

I will have a colleague follow-up on this to ensure it's taken care off, in case you don't respond in the next 24-48hrs,

As I need to know if the issue has been resolved, to get proper sleep at night.

Feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon,

Followed by clicking on 'Accepted as Solution' as it would help the community gain more knowledge and have a great day Ahead!

[Angie60]

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