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HP Recommended
HP OfficeJet Pro 8710 All-in-One Printer
Microsoft Windows 10 (64-bit)

Can I add A7 paper size to my HP 8710 Printer? if so, how? I am trying to print greeting cards and that is the most common size that I use. Thanks.

1 REPLY 1
HP Recommended

@jeeplady0201 

 

The printer supports Custom Paper Sizes.

The paper size must be within the range of paper sizes supported by the printer.

According to what I can find:

A7 measures 74 × 105 millimeters or 2.91 × 4.13 inches. In PostScript, its dimensions are rounded off to 209 × 298 points.

 

This small size is not supported.

The printer supports small custom paper size 3x5 inches

 

 Printer Specifications for HP OfficeJet Pro 8700 Printers

Section:  Paper Handling > Supported custom sizes

 

To avoid paper jams and other issues when printing on nonstandard custom paper sizes, make sure the dimensions fall within the parameters listed in the following table.
Paper size
Tray 1
ADF
76 to 216 mm (3.0 to 8.5 inches) wide and 127 to 356 mm (5.0 to 14.0 inches) long
 

☑️

 

 
127 to 216 mm (5.0 to 8.5 inches) wide and 241 to 305 mm (9.5 to 12.0 inches) long
 
 

☑️

 

 

===========================================

What if?

For those reading

 

If your paper size is supported as either a standard or custom paper size,

The following general advice might apply...

 

 

If you have not done so,

  • Install the Full Feature Software / full driver printer software
  • Create a Custom Paper Size form
  • Alert the printer to the paper size
  • Print the file

 

Details / How-to / Examples

 

Printer Software

Full Feature / Full Driver Installation Package - Information and Download

HP OfficeJet Pro 8710 All-in-One Print and Scan Driver and Accessories 

 

Basic Instructions - Install the Full Feature Software / Full Driver printer software

 

  • If using VPN, shut it off to install software
  • If the printer software is still / already installed, uninstall it from Programs and Features > Restart the computer and log in – Reference Uninstall HP printer software and drivers

Reminder:  Windows > Uninstall HP printer software, and then remove the printer from your Devices list.

  • Download and Save the Full Feature Software installation package or the Easy Start Software
  • Open File Explorer
  • Navigate to the folder in which you saved the installation file  (likely Downloads)
  • Reminder:  If using USB cable between printer and computer, disconnect the cable before installing software.
  • Right-Click on the installation package and “Run as Administrator
  • If using Easy Start > When asked, opt for "Full Driver" (exact wording might vary).
  • If using Easy Start > Skip any extra software / offers you do not want (wording varies).
  • After the software is installed, Restart the computer and log in

 

NOTES

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Preparation > Check / enable the printer as the “Default Printer”

 

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

 

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

 

Next,

Custom Form

 

HP Document: HP Printers - Creating Custom Paper Sizes

 

Example - Custom Paper Size form setup

Custom_Paper_Size_Form_Examples_3Custom_Paper_Size_Form_Examples_3

 

 

Next,

Alert the printer to the Paper Size and Paper Type

 

Example - Retain / Modify (Edit) / Check Paper Size & Type - Tray and Paper Management

Retain_Printing_Preferences_10Retain_Printing_Preferences_10

 

Next,

Depending on the type of file and the document structure,

The file / document might be printed in Booklet format.

 

Example - Adobe Reader DC - Regular PDF file - Print in Booklet format

Booklet_Print_9025_PDF_3Booklet_Print_9025_PDF_3

 

References / Resources

 

Adobe Reader DC – Install Whether You Use It or Not

If you have not done so,

Reinstall / Update your PDF Reader (Adobe Reader DC /Optional  Foxit Reader)

HINT:  Watch out for and UNCHECK unwanted extra software

 

NOTE:  Adobe Reader DC software can be installed even if you do not normally open / view / print PDF files directly from the Adobe Reader DC software.

 

 =================================================

 

 

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

  HP OfficeJet Pro 8710 All-in-One Printer series 

OR

Product Home

Enter the type and name of your HP device

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thanks!

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

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