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‎08-19-2023 02:08 PM

HP Recommended
Product: HP OfficeJet Pro 6978 All-in-One Printer

HP Smart does not see my network installed HP 6978 printer from my Chromebook.  It only sees my network installed HP 7800.  The 7800 installed correctly and I can print to it.  I can add the HP 6978 to the Chromebook manually using the IP address, but I cannot scan to my 6978 without HP Smart.  

 

Any help in getting HP Smart to recognize my 6978 printer.

 

GMertz

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