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‎12-14-2025 07:57 AM

HP Recommended

I need to ship back a deskjet printer to HP as they replaced mine under warranty.  There was no paperwork in the box to ship it back to.  I need to know the address to ship to.  Can anyone help - there is no email or consumer live chat help!!!!  This is ridiculous!  Have been trying to get this for 20 minutes.  

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1 REPLY 1

‎12-14-2025 09:34 AM

HP Recommended

When did you receive the replacement unit? The return label will arrive later. You need to pack the defective device and wait, you don't need to worry. 




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