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‎04-14-2022 06:32 PM

HP Recommended
Product: HP DeskJet 3630 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I need assistance resetting the admin password on my printer. This is the password that is prompted when navigating to the advanced areas of the printer.

 

In all the forums I have seen so far, the instructions are not made freely available, rather they require an HP employee to DM the specific instructions for performing the factory reset.

 

I am requesting these instructions for my HP3630 printer.

Category:
1 person had the same question
2 REPLIES 2

‎04-20-2022 01:38 AM

HP Recommended

@Nckrzz

 

Welcome to the HP Support Community.

 

I'd love to help.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the communities page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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‎03-30-2023 08:34 AM

HP Recommended

Hi there,


I selected two links that explain how to reset and change the admin password on your Deskjet printer:

 

https://www.youtube.com/watch?v=ISe-Uk0GP7Y

 

https://www.youtube.com/watch?v=ISe-Uk0GP7Y

 

I hope it helps.

 

Regards,
SofiaML

I work on behalf of HP.
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