Admin cannot add printer' Access is Denied'

[drob999]

I am the only user on my HP Envy laptop, I am an Administrator, I am unable to open the add printer dialog, I get 'Access is Denied' error dialog.  I have searched and searched and went through a few steps but no avail.  The most common suggestion is to set PrintSpooler service to auto, but my service is already set to auto.  
I think my bigger question is, if I am Admin, why would I ever get Access is Denied?  I would like to do whatever necessary to never get this annoying error again as I own the laptop, paid cash in full for it, and I am the only user.  It is very annoying.

Thanks in advance for reading and any advise you have to help me resolve, I greatly appreciate it, Thank You!!

[Jay_G24]

Hi @drob999,

I'd like to help!

Try the below steps to resolve the issue-

1.) Press Windows Key + R for Run Command – Type spool  > Click the Printers Folder and delete all the files and folders inside.

2.) Press Windows Key + R for Run Command – Type spool – Right Click on Printers folder – From the drop down click on Properties – Click on Security Tab – Click on Edit under Group or user names – One by one give permissions for all – Click on Apply and then OK.

3.) Next, launch Control panel -> Hardware and Sound ->Device and Printers -> Right on the Printer -> Printer Properties -> Security Tab -> under Group or user names – One by one give permissions for all – Click on Apply and then OK and restart the computer and printer

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping