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‎07-29-2024 12:47 AM

HP Recommended

Admin password lost and no access to lot of features ,need to factory reset if possible ,I have a I pad and to print excel sheets I need to log out of Wi-Fi and log onto printer which is time consuming 

regards Andy

Category:
1 REPLY 1

‎07-30-2024 08:22 AM

HP Recommended

Hi @Andybott,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are having issues with

 

To be able to answer you effectively, we need some information.

 

Could you help me with more details and what is the current OS version?

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Nal_NR-
HP Community Moderator



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