Admin right for Print&&Scan Doctor

[Firebird54]

I cannot use the "Print & Scan Doctor" program despite having administrator rights. Other programs that require admin rights work. What am I doing wrong?

[peterthepainter]

Hi Firebird. I have the same problem and I've had no reply to a similar post i made.

I have however found a way round the problem, which was stopping me from setting up my printer with a new Wifi system.

I created a new User account in Windows 10 and gve it administrator rights. Then I loaded up all the HP Programs (esoecially HP Smart and HP Support Assistant) into that account.  Next I went through the install new printer procedure and everything worked fine, including the Print Doctor. And the printer works fine with all user accounts.

So the problem seems to be some incompatibility inside my main user account.

Hope that helps. Peter

[Firebird54]

Hi Peter,
the printer works perfectly. Only the SW Print & Scan Doctor wants admin rights. Just stupid that my users are all set as administrators.

[H-P-Fritz]

There a are a lot of other posts for the same problem.

Have a look at

HP print and scan doctor refuses my administrator permission... - Page 2 - HP Support Community - 81... 

there are 30 or more posts.

Good luck. 

And hello HP, please solve it.

[H-P-Fritz]

after a lot of post ...

the new version 5.6.2.008 works.

You could click to "solved".

bye

[peterthepainter]

Thanks H-P.