Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
Resolve Windows 10 or update issues on HP computer or printer– Click Here
I would like the administrator password reset instructions please sent to me. Work with a non-profit and some how during setup I can't remember what was set.
I'd like to help!
We can perform a factory defaults on the printer to resolve the issue
Hope this helps! Keep me posted.
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