Administrator lock out. Forgot admin login.

[mrs_staples]

May you send me the reset information as well?  Please!

[The_Fossette]

Hi @mrs_staples

Welcome to the HP Forums!

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

I reviewed your post and I understand that you want to know how to reset the printer.

I’d love to help!

I am sending you a private message with instructions. Please perform the steps to reset the printer.

Let me know how it works and you have a good day ahead.

Take care!

Cheers!

[mrs_staples]

I do not believe I've received a private message.  May you resend?  Thank you!

[The_Fossette]

Hi @mrs_staples

I have resent the message again. Please check your inbox.

Let me know how it goes.

[E_H1]

Hello, I also am having the same issue with a HP MFP 500 M525, would you be able to send me the information as well? Thank you so much!!!

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue. 
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about forum posting, please feel free to send me a private message!

Thank you