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HP Recommended
HP Officejet Pro 8610
macOS 10.14 Mojave

I have had to reload software and reset up my HP Officejet Pro 8610 as it was no longer connecting to my iMac.

 

Now it won't let me change any settings stating locked and refer to administrator.  I set it up but can't scan or change any settings due to this lock?

1 REPLY 1
HP Recommended

@Mstar1

 

Do you have the same issue when printing?

 

If the printer is locked we could try a Semi Full Reset and that should fix it

 

Since these steps are specific to your printer, I have sent you a private message with the instructions


Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next to your profile Name, you should see a little blue envelope

 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

KrazyToad
I Am An HP Employee

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