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Locked

‎01-31-2021 08:45 AM

HP Recommended
Product: HP PSC 1410
Operating System: Microsoft Windows 10 (64-bit)

Recently I could not be able to use the printer software (e.g. to scan documents) because an Adobe Flash Player error message appears. I tried to reinstall the software to no success. Can anybody help me? Thanks a lot

Category:
1 person had the same question
1 REPLY 1

‎01-31-2021 01:30 PM

HP Recommended

Hello @Gedeone,
Welcome to the HP Support Community!

 

Try this Solution:

Install HP Scan Extended find here: ftp://ftp.hp.com/pub/scanners/HPScanExt/
Download this file: HPScanExt.msi
Close all programs

Open up the run command with the "Windows Key + R" key combo > in folder Downloads double-click on the msi.

 

Hope this helps!
Andreas

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