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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Welcome to the HP Community --
Open the Embedded Web Server from your Browser.
HP LaserJet Pro MFP M329, M428-M429 - User Guide
Example - Page 39
EWS > HP Document / How-to
Use the HP printer Embedded Web Server (EWS)
NOTE: Find printer IP address
Section Open the EWS over a local network orientation
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Why doesn't EWS (Advanced) open from within HP Smart?
Unknown.
A few ideas (not all inclusive)...
The issue might be related to how fast the network and the printer are responding to the embedded request in the app to reach out to start the Embedded Web Server (EWS).
Both printer and device (computer, tablet, phone) must be on the same network.
?
What else?
HP Smart is fussy about version - make sure any device where HP Smart is installed is running the latest version of the app for that platform (computer, tablet, phone).
You could try restarting your printer, device(s), and network.
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
Dragon-Fur
HP Recommended
Welcome to the HP Community --
Open the Embedded Web Server from your Browser.
HP LaserJet Pro MFP M329, M428-M429 - User Guide
Example - Page 39
EWS > HP Document / How-to
Use the HP printer Embedded Web Server (EWS)
NOTE: Find printer IP address
Section Open the EWS over a local network orientation
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Why doesn't EWS (Advanced) open from within HP Smart?
Unknown.
A few ideas (not all inclusive)...
The issue might be related to how fast the network and the printer are responding to the embedded request in the app to reach out to start the Embedded Web Server (EWS).
Both printer and device (computer, tablet, phone) must be on the same network.
?
What else?
HP Smart is fussy about version - make sure any device where HP Smart is installed is running the latest version of the app for that platform (computer, tablet, phone).
You could try restarting your printer, device(s), and network.
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Thank you for participating in the HP Community --
People who own, use, and support HP devices.
Click Yes to say Thank You
Question / Concern Answered, Click my Post "Accept as Solution"
Dragon-Fur
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