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‎07-21-2025 01:39 PM

HP Recommended
Product: HP LaserJet Pro 500 color MFP M570dn

I had to swapp my ADF, as its small eletric engine died. Follwing that I had to swapp the formatterboard. All that worked out fine. 

But: the printer now does - although it is not indicated by the system - print in duplex-mode- when ever there are two pages or more to print / copy ...
How to change this ?  

Note:

(1) the system does not indicate that it has the standard set to duplex. it just does it. 

(2) I can not change this, as I can not tell the system, which side (long/short) to use for switching page while printing in duplex-mode... 

Firmware is latest, software (HP) is latest, MS Windows is latest...

 

Any help welcome!!
 

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1 REPLY 1

‎07-22-2025 06:37 AM

HP Recommended

From the printers internal Reports menu print Menu Structure and check settings for duplex printing. Change it later as guided by menu structure map.




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