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HP ENVY 4520 All-in-One Printer
Microsoft Windows 10 (64-bit)

Printer fails to align cartridges.  Quality print sheet shows errors, and document printing fails to print lower half of lines.  Performed all suggested fixes while using new genuine HP cartridges.
History of very light home use.  Has the printer, after 5 years, reached its end of life?

1 REPLY 1
HP Recommended

@Ciccio54

 

Welcome to the HP support community.

 

I understand that you are getting print quality issues, I am glad to assist you.

If you have tried all the steps mentioned in this HP document:- Click here

And if the issue still persists, this might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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