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HP Recommended
HP Laserjet M428fdw
Microsoft Windows 10 (64-bit)

So I have bought several new M428FDW Printers to add to differnt networks and settings I have.

 

Not a single one will install correctly. IT seems that every windows 10 machine experences differnt problems in setting up. In HP setup program Some will autofind the printer, others will not and find it when I manually enter IP. Others will not find it either way but will find it if I go through Windows Printer and Scanner.

 

Some will work and print only if I use the b asic driver package and some will work if I use the Full driver packages.

 

NONE of them work anywhere near right when trying to do scans from computer, From The Printer or from the Webinterface.

 

I am not some amature at this. I have various HP Multifunctions that work. Just last week I added a new machine to a network that had 2 M426FDW on it and an M428FDW on it. The M4286FDW installed flawlessly but major problems with the M428FDW.

 

Th edetails of the Failings of Installing the m428FDW is too numerous to list. I can say that I have yet to get a windows 10 machine that will Print and scan in all situations setup.

 

1 REPLY 1
HP Recommended

My advice is to skip the discrete (model specific) driver set and use the HP Universal Printer Driver. For scanning configure scan to folder so you are not relying on the software to find the device.

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