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- HP Community
- Printers
- Printer Setup, Software & Drivers
- All should be ok but won't print

Create an account on the HP Community to personalize your profile and ask a question
03-30-2026 10:43 PM
Setting up my printer with my new laptop, should be working great. In HP Smart, it says "Printer is Ready" Try to print a page and I get the error message "Your printer has experienced an unexpected configuration problem. 0x80004005". I've run every troubleshooter I can find, unplugging the printer, rebooting Windows, nothing helps. Has anyone seen this before? It printed great off my old computer and is great with my android phone. Please help, thanks in advance.
Neil
03-30-2026 11:05 PM
Hi @MemnochtheDevil, Welcome to the HP Support.
I will be more than happy to help you out here. I am an HP employee not an expert but an expert in HP support videos. By posting video links, I will make sure to get clear and practical help in a format that's easy to follow. These tailored videos help address queries more effectively. Hope it helps you too.
Before posting any resolution I would like you to please specify your Printer name so It will be easy for me to give you specific results. But I am assuming it is HP Printer by looking at the Error you got.
Here is the link of the video, Hope it helps:
Fix a ‘configuration problem’ error message | HP DeskJet, HP ENVY, HP OJ Pro printers | HP Support
Do keep me posted.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
RITA_R2
HP Support