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I don’t know what’s going on with my computer, this issue has been going on for about two years now. My younger brother deleted my administrator account and tried to make his account the administrator afterwards. Now my computer won’t let me have apps make changes to my computer, or even let me make another account have administrator. I tried using any possible solution but still can’t find one. If possible I might just send in my computer to have it get checked out by a professional but I want to see if anyone knows how to help with this.

1 REPLY 1
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Hi @CarlosIsntHere,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Product. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

  • May I have the exact name of the model of the product? Refer to this document for steps to find the product details. Do not share your personal information such as serial, phone number, email ID, etc.

Could you please elaborate in detail? 

 

I hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.