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Hi there. I have Windows 11 Pro 24H2 installed on my computer. I’ve downloaded drivers from HP site and installed them. Still only scanner is working. Anyways printer itself is able to print or copy or anything if to command him to do that from printer itself. It also works with 2 notebooks I have at home, one is windows 11 also, another is 10. I’ve already reinstalled windows, done the driver reinstalling job, checked the print queue and so on. It’s all alright. It says that’s the printing is done after I give such a command from a computer, but printer just stays silent. I’ve run out of ideas how can it be fixed. Anyways the internet is full of forums where the same question was asked but never answered. Maybe this time? 

1 ACCEPTED SOLUTION

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Good morning, sir! Thanks for your help and time, which I appreciate, but it’s no longer needed. I figured it out myself by reinstalling Windows once again, this time also 11 Pro, but 21H2 version and installed some drivers I found in comments under YouTube video of Ukrainian guy, who met the same problem. I hope adding link is allowed and it’ll be useful for someone who ever finds himself in the same situation. 

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5 REPLIES 5
HP Recommended

Hi @meowkiskin,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

It sounds like you've tried quite a few troubleshooting steps already! Here are a few additional suggestions that might help resolve the issue with your Samsung SCX 4200 printer:

1. Use the Windows Built-in Samsung Universal Print Driver

Instead of the HP site driver:

  • Go to Settings > Bluetooth & devices > Printers & scanners
  • Click Add a printer or scanner
  • If it doesn't find it, click The printer that I want isn’t listed
  • Choose Add a local printer or network printer with manual settings
  • Select Use an existing port (USB001 if it’s USB)
  • In the manufacturer list, check for Samsung → Select Samsung Universal Print Driver
    • If it’s missing, you can download it from HP’s support site under Universal Print Driver (UPD) for Samsung printers
  • Finish the installation and test print.


2. Try Compatibility Mode Installation

If you still want to use the official driver package:

  • Right-click the driver installer.
  • Select Properties
  • Go to the Compatibility tab.
  • Check Run this program in compatibility mode for: → Select Windows 7
  • Run the installer again.


3. Try the Driver installation from the HP Website
     HP Software Update Page: Click Here

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support

HP Recommended

Good afternoon, sir! Thanks for provided ways of solution, but sadly nne of them worked with me.

HP Recommended

Hi @meowkiskin,

Welcome to the HP support community.

Sorry to hear about the issue. Could you please help us with the Printer serial number or the product number in a private message for further assistance?
 

Here is the link to find the product number: - Click here

 

To access your private messages, simply click the private message icon in the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number, because we value your privacy.
 

VikramTheGreat

HP Support

HP Recommended

Good morning, sir! Thanks for your help and time, which I appreciate, but it’s no longer needed. I figured it out myself by reinstalling Windows once again, this time also 11 Pro, but 21H2 version and installed some drivers I found in comments under YouTube video of Ukrainian guy, who met the same problem. I hope adding link is allowed and it’ll be useful for someone who ever finds himself in the same situation. 

HP Recommended

Good morning, sir! Thanks for your help and time, which I appreciate, but it’s no longer needed. I figured it out myself by reinstalling Windows once again, this time also 11 Pro, but 21H2 version and installed some drivers I found in comments under YouTube video of Ukrainian guy, who met the same problem. I hope adding link is allowed and it’ll be useful for someone who ever finds himself in the same situation. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.