Any simple way to delete an old email?

[GreenMom]

Need an answer to this question that keeps being posed: why isn't there a simple way to delete an old email from the list?  I also have a work email that is no longer valid, but my personal email remains the same - why can't I just have one PIN that controls what I can do on the scanner, rather than 4?  I note this question has been asked repeatedly and there should be a simple fix rather than essentially having to set everything up all over again.

Delete Scan to Email Address

 ‎10-18-2021 03:12 PM

Product: HP ENVY 7855

Hello: I’ve seen that there are questions like mine posted already, but I have found the proposed 20-step resolutions absurd for something that should be very simple. 

I have an email address on my scan to list. It is a work address. I no longer work at the company associated with that email address and I cannot recall or locate my PIN. When I try to change the PIN the link to do so goes to the work email address that I, of course, no longer have access to. 

Given that this is my own personal printer, I should be able to go in and simply press a delete button to remove this email address.  HP: Can’t you make this happen with a few adjustments on your end, or at the very least send a one-time passcode to the email on file for the printer (which I do have access to), making it possible to change the PIN and then delete the account? 

C’mon now. Let’s simplify.

[Valsimot]

Restore the printer to factory defaults.

[GreenMom]

Well, yes, I could wipe everything but there are emails on the list I don't want to delete, so that's not a useful solution: the point is, why is there not an admin function for the scanner that allows that owner to add/delete emails?