Anyone else having issues connecting to the HP app?

[wilbur330]

I have  deskjet 3630 and use the HP smart app to scan documents; but since spp update, I can't do this because it keeps asking me to sign in to my account and every time I do it keeps saying connection error.  I can login ok via browser but just not the app 😞

[wilbur330 · Accepted solution]

Nevermind, found the workaround in another thread... needed to set another browser as default (something broke with Chrome).

Bit rubbish for an app to be broken like this.

[sonya_rae]

I seriously have to change browsers to be able to use HP smart 

*Android 12

[wilbur330]

Yup... I had to download Firefox on my phone just so I could login to the HP Smart app.

I kept Firefox on my phone but changed the default back to Chrome afterwards.

It's a bit rubbish to say the least but it's at least a workaround until someone fixes this.