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‎09-30-2020 01:32 PM

HP Recommended
Product: HP Envy Photo 7155
Operating System: Microsoft Windows 10 (64-bit)

I'd like 4"x6" photos to use the "Photo Tray" instead of the "Main Tray", but all other prints to draw from the "Main Tray".

 

Is it possible to assign a paper source to each of the "Printing Shortcuts"?  I can create new shortcuts and edit existing shortcuts, but the paper tray selection seems universal.  Changing the paper source of one shortcut changes the paper source for all.

 

Thank you.

Category:
5 REPLIES 5

‎10-03-2020 01:31 PM - edited ‎10-03-2020 01:35 PM

HP Recommended

@ljeanmaire

 

Welcome to the HP Support Community.

 

This document should help you: https://support.hp.com/in-en/document/c03422222

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No

‎10-03-2020 03:39 PM

HP Recommended

The provided instructions have been followed, but the issue is not resolved.

 

I set up my print job, chose the photo tray as my paper source, and saved the printing shortcut with a new name.  Doing this resulted in the photo tray being set as the paper source for all printing shortcuts, even the preassigned shortcuts like "General Everyday Printing". 

 

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‎10-07-2020 07:41 AM

HP Recommended

Yes, you won't be able to save separate shortcuts.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No

‎10-09-2020 02:56 PM

HP Recommended

This seems like a bug.  If a shortcut allows for a setting to be changed, but the change surprisingly affects other shortcuts, I feel this should get fixed.

 

Thank you for taking the time to respond to my question.

Was this reply helpful? Yes No

‎10-10-2020 10:07 AM

HP Recommended

You may try a firmware update: https://support.hp.com/in-en/document/c02919168

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No
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