Assistance Required – HP Smart Installation on Mac Without Apple ID

[Aryaka]

We are facing an issue with installing HP Smart on Mac devices within our organization. Since Apple ID is not enabled for users, we are unable to proceed with the installation, as HP Smart requires an Apple ID.

Could you please confirm if there is an alternative method to install HP Smart without an Apple ID? We are currently unable to enable the scan and print options due to this limitation.

[Kuroi_Kenshi]

Hi @Aryaka,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding HP Smart installation!

We're thrilled to have the opportunity to assist you and provide a solution.

If your organization's Mac devices do not have an Apple ID enabled and you need to install the HP Smart App, you can follow the alternative method to install the necessary drivers and software without needing the Apple ID.

1. Download Directly from HP Website:

You can download HP Smart app and printer drivers directly from HP's official support website without the need for an Apple ID.

Steps to Download Drivers and HP Smart App:

• Visit the HP Support Page.
• Enter the model number of your printer (e.g., HP Smart Tank 585).
• Navigate to the "Software, Drivers and Firmware" section.
• Select your operating system (macOS).
• Download the HP Smart app directly from the website.

Direct link to HP Smart software download for Mac:

• HP Smart for Mac - HP Support

2. Use HP Easy Start:

HP Easy Start can be used as an alternative to HP Smart app for installing printer drivers and scanning software.

Steps to Install using HP Easy Start:

• Download HP Easy Start from the HP Easy Start Download Page.
• Open the downloaded file and follow the on-screen instructions to set up your printer.

3. Install Basic Drivers and Use macOS Built-in Features:

Install the basic HP drivers and use macOS built-in scan and print functionalities.

Steps to Install Basic Drivers:

• Visit the HP Support page.
• Enter your printer model number.
• Download the basic printer driver for macOS and install it.
• Use the macOS Image Capture app for scanning and System Preferences for printing.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,