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‎11-18-2024 01:21 AM - last edited on ‎11-18-2024 10:07 AM by Retired

HP Recommended
Product: HP DeskJet 2331 All-in-One Printer
Operating System: Microsoft Windows 11

Dear HP Support Team,

I am reaching out for assistance regarding my HP printer, which has been experiencing power issues.

Details:

  • Model and Serial Number: [HP DeskJet 2331 All-in-One Printer] - [edit]
  • Purchase and Usage History: I used the printer around six months ago, after which I carefully packed it in its original box and stored it in a safe location.
  • Issue: Today, upon attempting to power on the printer, it does not show any signs of power. I have checked the power cable connection multiple times by reconnecting it, but unfortunately, the printer remains unresponsive.

I would appreciate it if you could guide me through any troubleshooting steps or advise on the next steps, whether it involves repair or replacement options.

Thank you for your assistance, and I look forward to a prompt response.

Best regards,
Akshay

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