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‎08-12-2023 02:55 PM

HP Recommended
Product: HP LaserJet Pro M118dw

Cannot install drivers or updates using Safari browser. Able to download but no joy in install process. I get message that file cannot be moved .zip file or >dmg depending on update type....any help and or suggestions? Anybody think I should use Chrome? Thx  

Category:
1 REPLY 1

‎08-15-2023 08:07 AM

HP Recommended

Hi @ShellyDel 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing update issues.

 

Kindly refer to the steps under Page 68 on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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