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Locked

‎02-28-2024 05:16 PM

HP Recommended
Product: HP OfficeJet Pro 7740 Wide Format All-in-One Printer
Operating System: macOS 12.0 Monterey

I am receiving an error from EasyScan app stating that the "Automatic Document Feeder is Empty" despite the physical document feeder acknowledging the loaded document.  I have updated the EasyScan software and the printer driver, and my MacOS is up to date.  I have uninstalled all HP software and re-installed it.  I have tried installing the HP version vs utilizing the Airprint version, but neither works.  I have gone to system preferences, printers & scanners, Scan, and open scanner, and have tried to scan from the feeder and flatbed--no luck!

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