cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
KK4955
Level 1
10 2 0 0
Message 1 of 2
130
Flag Post

Automatic double sided printing Using HP LaserJet 3390 Windows 10 Pro PC

HP Recommended
HP LaserJet 3390 Multifunctional Printer
Microsoft Windows 10 (64-bit)

The Printer used to allow automatic duplex printing but unknown after System Upgrade does not allow. In the device configuration of this printer under installable options Duplex Unit (for 2-sided Printing) is installed. However when printing even a single page the printer is prompting to use the press "ENTER" sign. The automatic duplex printing always forces to pick papers and re-load in tray flipping the side and never automatic.

1 REPLY 1
ShlomiL
Level 17
Level 17
32,604 32,183 5,529 13,024
Message 2 of 2
Flag Post
HP Recommended

Hi,

Try following below specific version of the HP Print and Scan Doctor Utility by selecting your printer:

http://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

 

Be sure to restart your PC and allow the utility to complete the process, then check for any difference.

 

Try printing and check for any change, if the same remains try printing using the newly added print queue copy (Copy1) and check for any difference.


Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation